About Us
We are dedicated to providing our clients quality, affordable, professional genealogical services.
Our Process:
Having spent years working in research project management, our director has developed a system based on his observation of project workflow where he has done work. He knows well what works and what does not work in producing successful projects.
Every project we do undergoes the following:
Preliminary Analysis and Planning:
We strive to work with you to ensure your project has a specific, realistic, and achievable goal before we start our work for you.
We endeavor to review prior research to ensure we are not reinventing the wheel on your dime, which is something not all professionals do. In working with other professional genealogy service providers, our research director has seen many projects that were a complete waste of the client's money because the answer to the problem was already well-documented online. Our goal is not to have that happen to your project.
We seek out all available finding aids, indexes, databases, and published research so that we can work on your problem as efficiently as possible.
Client-Oriented Research:
We research based on your definition of success. We do our best not to waste time on research tasks that are not within your scope of interest. Ultimately, you are your research project's boss, which is not always true with other companies.
We will find quality research specialists specifically for your problem; not all professionals do that.
We strive to ensure both the client and the research specialists assigned to a given project know each other's expectations and outlooks on success prospects. Not all professional research service companies do that.
Diligent Post-Research Review:
Our review team reviews the work our research specialists produce. We critically evaluate their use of your hard-earned research dollars and endeavor to resolve reasonable addressable defects before presenting their findings.
Client Defined Products:
Whether you want everything on your preferred online tree or just entered it into a private database, we can handle it for you. You can even elect to have us do none of that; either way, you decide what form your project's results will be.
We will not waste time creating reports and charts if you do not want them. However, we advise authorizing us to write up your research to make it easier to explain to future researchers and inquiries what our team did for you. Ultimately, your wishes are our command.
Quality Follow-Up and Customer Care:
We strive for your complete satisfaction with our services and resulting deliverables. We do all we can to earn your trust and respect. We aim to have you so satisfied with our products that you order from us again. We are not out to make a quick buck. We strive to earn your return business! We believe in honest, upfront, professional work for all our customers, prospective and current.
Our Research Director, Andre Bagley, AG®, is an experienced professional with years of experience satisfying clients! See his profile as a member of the Association of Professional Genealogists.
As our research director and president, we are happy to have someone like Andre leading this organization. His work is often noted and considered excellent by all his associates, professionals, and clients—and so will you!
While our research director specializes in Scandinavian (ICAPGen Accreditation in Sweden), English, and United States genealogical research, we can research virtually anywhere, utilizing qualified associate researchers.
Our research director hires the researchers best suited for filling each individual customer's needs- Our research director does the searching, vetting, negotiating, dealing, and paying of the researchers involved in each project, which takes time, skill, and savvy to accomplish. His clients merely compensate our company for the time spent by himself or a delegated associate to work with and pay the professional researchers suitable for filling a given client's needs. He is your personal, professional shopper; what your money buys under his guidance will often be better than what his customers could have done independently. He saves our customers time, energy, stress, and money.
He does what the average layperson may find particularly challenging- finding and working with a professional researcher. We look for ways to stretch your money in ways only an experienced professional can.